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Contact

Email us. A person reads it.

No ticket queue, no chatbot. Pick whichever of these fits.

How to reach us

Let’s talk.

Getting started

You want access

Tell us about your business and your website. We’ll reply with next steps, or an honest no.

Request access
Already a customer

You need help

Anything about your account, your data, or a number that looks wrong. Whoever answers can see the product and change it.

support@depthfinder.ai
Everything else

Press, partnerships, or a question

Writing about AI search, running an agency, or just curious how the measurement works. Same address, and it still reaches us.

support@depthfinder.ai
What to expect

No queue, no bot, no “your ticket has been received”.

Every email is read by the team that builds DepthFinder. There is no support tier to escalate through, so you can ask a question about the measurement itself and get a real answer instead of a link to a help article.

If you’re writing about something that looks wrong in your data, include the topic or the search term and we can look at the same screen you’re looking at.

If we can’t help you — the wrong kind of business, too early, something we don’t do — we’ll say so plainly instead of leaving you waiting on a reply that isn’t coming.

Answered already.

The things people write in about most. If yours is here, you don’t need to wait for a reply.

What does it cost?

One price for one website, with nothing metered and no seats to count. See pricing.

What do I have to connect?

Google Search Console, which you almost certainly already have if someone built your website. The connection is read-only. How it works.

What happens to my data?

We never sell it, we don’t use it to train models for anyone else, and you can delete it whenever you like. Privacy policy.

Can I get in today?

Access is invitation-based while onboarding is hands-on. Request access and we’ll email you next steps.

Do you work with agencies?

Yes, though the standard plan is built around a single website. Email us with how many sites you look after and we’ll work it out.

Help your customers find you.

See where your business stands across traditional and AI search, and make the changes that matter most.

Search and AI answers, one clear picture